Samuel Wilson
Samuel Wilson has served as the Chief Executive Officer of 8x8 since May 2023, following an interim period that began in November 2022. During his tenure, he has significantly evolved the company's XCaaS strategy, shifting to a contact-center-first approach that has driven new growth opportunities and improved financial performance. Wilson's leadership has been instrumental in spearheading strategic initiatives and demonstrating a clear vision for 8x8's future.
Career Milestones
- Joined 8x8 in September 2017, serving as Chief Financial Officer from 2020 to 2022.
- Appointed Interim CEO in November 2022 and became full-time CEO in May 2023.
- Evolved 8x8's XCaaS strategy to a contact-center-first approach, driving significant growth and strong earnings.
- Previously served as VP Finance at MobileIron from 2011 to 2017, where he was instrumental in taking the company public.
- Recognized internationally as a financial expert and strategic leader advancing 8x8's mission.
About 8x8
8x8 is a trusted integrated cloud contact center and unified communications platform provider, serving mid-market and enterprise customers globally. Its key differentiator is a unified XCaaS platform that combines Contact Center, Unified Communications, and Communications APIs, enhancing customer and employee experiences through seamless communication and AI-driven innovation. The company's long-standing reputation is backed by consistent recognition as a Gartner Magic Quadrant Leader for UCaaS and CCaaS.