Scott Chancellor
Scott Chancellor was appointed Chief Executive Officer of Aircall on December 14, 2023, bringing over 20 years of experience from global leadership roles in the tech industry. As CEO, he is committed to driving customer obsession, operational excellence, and sustainable business growth, with ambitious plans to expand Aircall's product offerings, including new AI capabilities. He aims to accelerate the company's global expansion, particularly in the US market, and achieve profitability within the next 12 months.
Career Milestones
- Appointed CEO of Aircall in December 2023, leading initiatives focused on customer obsession, operational excellence, and profitability.
- Previously served as CEO of Humu from 2022 to 2023, where he expanded its product portfolio and led the company to acquisition by Perceptyx.
- From 2019 to 2022, held the position of Chief Product & Technology Officer at Apptio, overhauling its strategy and product suite prior to its acquisition by IBM.
- Founded and led AWS Insights as Director & General Manager at Amazon Web Services for seven years, contributing to AWS’s analytics and business intelligence innovation.
- Brings over two decades of transformative leadership in the technology industry, aligning with Aircall’s mission to be a global leader in communications.
About Aircall
Aircall is a cloud-based communication platform that offers a business phone system and call center software, serving businesses of all sizes. It unifies voice, SMS, WhatsApp, and social media channels, integrating with over 100 business apps to streamline customer interactions. Trusted by over 21,000 businesses, Aircall differentiates itself through its AI-powered platform, which automates tasks and provides insights to enhance customer experiences and team productivity.