Eoghan McCabe
Eoghan McCabe is the co-founder and CEO of Intercom, a customer messaging platform. He co-founded the company in 2011 and served as CEO until 2020, then as Chairman, before returning to the CEO role in October 2022. Under his leadership, Intercom has grown to serve thousands of businesses and has been instrumental in popularizing conversational marketing and support. Eoghan McCabe co-founded Exceptional, a developer tool, which was acquired by Rackspace in 2011. In 2011, he co-founded Intercom, serving as CEO until 2020, and again from 2022 to the present. Under his leadership, Intercom achieved a valuation exceeding $1 billion and scaled to serve over 30,000 customers. He is recognized for pioneering the conversational relationship platform and championing a product and design-led culture in the SaaS industry. McCabe's vision continues to drive Intercom's mission to make internet business personal through innovative customer communication.
About Intercom
Intercom, founded in 2011, is an AI customer service company. They provide a communications platform for web and mobile businesses to interact with customers. Intercom helps businesses with lead generation, customer engagement, and customer support. Their core features include AI-powered chatbots, live chat, a shared inbox, and targeted messaging. Benefits include enhanced customer engagement, streamlined communication, and improved customer satisfaction.