Scott Russell
Scott Russell assumed the role of Chief Executive Officer at NICE on January 1, 2025. With over 25 years of experience in enterprise software, including a distinguished tenure as Global Chief Revenue Officer at SAP, Russell is focused on accelerating NICE's growth and championing relentless innovation, particularly in AI. He leads a global team of 9,000 employees, driving the company's vision, strategy, and growth.
Career Milestones
- Scott Russell advanced through positions at PwC in the 1990s, becoming a managing consultant.
- He then spent a decade at IBM, relocating to Singapore in 2002.
- Joining SAP in 2010, he championed cloud transformation, becoming Chief Operating Officer for Asia Pacific and Japan in 2014, a region that became one of SAP's fastest-growing cloud markets.
- In 2021, he joined SAP's Executive Board as Global Chief Revenue Officer, the first non-US/Europe board member.
- He became CEO of NICE in January 2025, committed to accelerating growth and innovation.
About NICE
Nice is a global company that provides AI-powered platforms to automate engagements, empowering individuals and organizations to innovate and act. Serving businesses across over 150 countries, Nice is trusted for its purpose-built solutions that transform customer experience. Its differentiator lies in its 30+ years of leadership, commitment to R&D, and focus on people-first AI innovation.